{"id":7073083,"date":"2026-10-22T20:59:41","date_gmt":"2026-10-22T20:59:41","guid":{"rendered":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083"},"modified":"2026-10-22T20:59:41","modified_gmt":"2026-10-22T20:59:41","slug":"insuredmine-lightspeedvoice-never-lose-a-call-record-insuredmine-crm","status":"publish","type":"post","link":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083","title":{"rendered":"InsuredMine + LightspeedVoice: Never Lose a Call Record &#8211; InsuredMine CRM"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p>Every call is worth something, for about an hour.<\/p>\n<p>After that, it\u2019s whatever someone remembered to type in. If they didn\u2019t, the account only ever knows what got written down, never what actually got said.<\/p>\n<p>A client calls in <strong>April<\/strong> about a fender bender they decided not to file a claim on. No one notes it.<\/p>\n<p>In <strong>October<\/strong>, renewal comes up, the loss run looks clean, and the agent has no<br \/>idea the conversation ever happened \u2014 until the client brings it up first, annoyed they have to explain it twice.<\/p>\n<p>Skipped once, it\u2019s a gap. Skip it across a renewal season and the account is a policy<br \/>number with nothing around it.<\/p>\n<p>\u00a0<\/p>\n<h2><a href=\"https:\/\/www.linkedin.com\/company\/lightspeedvoice\/\">LightspeedVoice<\/a> makes the call happen. <a href=\"https:\/\/www.linkedin.com\/company\/insuredmine\/\">InsuredMine<\/a> makes sure the hour doesn\u2019t<br \/>run out.<\/h2>\n<p>\u00a0<\/p>\n<p>LightspeedVoice rings. Before anyone picks up, InsuredMine surfaces the caller\u2019s<br \/><strong>Contact360<\/strong> \u2014 <strong>Policy, Pipeline stage<\/strong>, the last few touchpoints, already on screen. The<br \/>agent isn\u2019t asking who they\u2019re talking to or scrambling to pull up the account<br \/>mid-sentence. If a new lead calls, InsuredMine prompts the producer to create the lead<br \/>in the portal.<\/p>\n<p>After the call ends, a link to the recording lands in the account\u2019s notes automatically \u2014<br \/>no digging through two separate systems, no relying on someone to log it themselves.<br \/>Click it and it opens the recording in LightspeedVoice, right where the call lives.<br \/>Manually, that\u2019s tens of thousands of individual log entries a quarter \u2014 automatically, it<br \/>just\u2026 happens at <strong>60k+ calls\/quarter<\/strong>.<\/p>\n<p>Same number, same line quality, same calling and texting it\u2019s always been. The call,<br \/>and the connection hasn\u2019t changed. What surrounds it has.<\/p>\n<p>\u00a0<\/p>\n<h2>The record doesn\u2019t forget, even when people do.<\/h2>\n<p>\u00a0<\/p>\n<p>A client doesn\u2019t repeat themselves for a living. If they mentioned a claim, a rate<br \/>concern, a life change last time they called, they expect whoever picks up next to<br \/>already know it \u2014 and now, whoever picks up does.<\/p>\n<p>A colleague stepping into a renewal mid-cycle doesn\u2019t have to ask what happened last<br \/>time. An owner checking a renewal at risk doesn\u2019t have to track down who took the<br \/>call. The record already knows \u2014 like the April fender bender showing up<br \/>automatically when October\u2019s renewal gets pulled, instead of the client having to bring<br \/>it up themselves.<\/p>\n<p>That\u2019s the difference between a call that happened and a call the agency can still use.<\/p>\n<\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Every call is worth something, for about an hour. After that, it\u2019s whatever someone remembered to type in. If they didn\u2019t, the account only ever knows what got written down, never what actually got said. A client calls in April about a fender bender they decided not to file a claim on. No one notes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7073085,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[94],"tags":[1254,233289,233290,14435,233291,233292,14434,27940,233293,15985,5995,22830],"dealstore":[],"offerexpiration":[],"class_list":["post-7073083","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insurance","tag-call","tag-call-recording","tag-contact360","tag-crm","tag-insurance-agency-software","tag-insurance-crm","tag-insuredmine","tag-integrations","tag-lightspeedvoice","tag-lose","tag-record","tag-renewals"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>InsuredMine + LightspeedVoice: Never Lose a Call Record - InsuredMine CRM - Som2ny Network<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"InsuredMine + LightspeedVoice: Never Lose a Call Record - InsuredMine CRM - Som2ny Network\" \/>\n<meta property=\"og:description\" content=\"Every call is worth something, for about an hour. After that, it\u2019s whatever someone remembered to type in. If they didn\u2019t, the account only ever knows what got written down, never what actually got said. A client calls in April about a fender bender they decided not to file a claim on. No one notes [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083\" \/>\n<meta property=\"og:site_name\" content=\"Som2ny Network\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-22T20:59:41+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#article\",\"isPartOf\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/person\/b8eaddeb20a8727558e0d0cddcca426e\"},\"headline\":\"InsuredMine + LightspeedVoice: Never Lose a Call Record &#8211; InsuredMine CRM\",\"datePublished\":\"2026-10-22T20:59:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083\"},\"wordCount\":400,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#organization\"},\"image\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#primaryimage\"},\"thumbnailUrl\":\"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/10\/Untitled-design-2-50kb.jpeg\",\"keywords\":[\"Call\",\"call recording\",\"Contact360\",\"CRM\",\"insurance agency software\",\"insurance crm\",\"InsuredMine\",\"Integrations\",\"LightspeedVoice\",\"Lose\",\"Record\",\"Renewals\"],\"articleSection\":[\"Insurance\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083\",\"url\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083\",\"name\":\"InsuredMine + LightspeedVoice: Never Lose a Call Record - InsuredMine CRM - Som2ny Network\",\"isPartOf\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#primaryimage\"},\"image\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#primaryimage\"},\"thumbnailUrl\":\"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/10\/Untitled-design-2-50kb.jpeg\",\"datePublished\":\"2026-10-22T20:59:41+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#primaryimage\",\"url\":\"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/10\/Untitled-design-2-50kb.jpeg\",\"contentUrl\":\"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/10\/Untitled-design-2-50kb.jpeg\",\"width\":1200,\"height\":800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/accountants4yourbusiness.co.uk\/?bp_activities=1\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"InsuredMine + LightspeedVoice: Never Lose a Call Record &#8211; InsuredMine CRM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#website\",\"url\":\"https:\/\/accountants4yourbusiness.co.uk\/\",\"name\":\"Som2ny Network\",\"description\":\"Daily Deals\",\"publisher\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/accountants4yourbusiness.co.uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#organization\",\"name\":\"Som2ny Network\",\"url\":\"https:\/\/accountants4yourbusiness.co.uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/07\/4a0953c4-logo-300x86-1.png\",\"contentUrl\":\"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/07\/4a0953c4-logo-300x86-1.png\",\"width\":300,\"height\":86,\"caption\":\"Som2ny Network\"},\"image\":{\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/person\/b8eaddeb20a8727558e0d0cddcca426e\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/729ae85bf62b9917e93538db2f2688ca?s=96&r=g&default=https%3A%2F%2Faccountants4yourbusiness.co.uk%2Fwp-content%2Fplugins%2Fbuddypress-first-letter-avatar%2Fimages%2Fdefault%2F96%2Flatin_a.png\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/729ae85bf62b9917e93538db2f2688ca?s=96&r=g&default=https%3A%2F%2Faccountants4yourbusiness.co.uk%2Fwp-content%2Fplugins%2Fbuddypress-first-letter-avatar%2Fimages%2Fdefault%2F96%2Flatin_a.png\",\"caption\":\"admin\"},\"sameAs\":[\"https:\/\/accountants4yourbusiness.co.uk\"],\"url\":\"https:\/\/accountants4yourbusiness.co.uk\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"InsuredMine + LightspeedVoice: Never Lose a Call Record - InsuredMine CRM - Som2ny Network","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083","og_locale":"en_US","og_type":"article","og_title":"InsuredMine + LightspeedVoice: Never Lose a Call Record - InsuredMine CRM - Som2ny Network","og_description":"Every call is worth something, for about an hour. After that, it\u2019s whatever someone remembered to type in. If they didn\u2019t, the account only ever knows what got written down, never what actually got said. A client calls in April about a fender bender they decided not to file a claim on. No one notes [&hellip;]","og_url":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083","og_site_name":"Som2ny Network","article_published_time":"2026-10-22T20:59:41+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#article","isPartOf":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083"},"author":{"name":"admin","@id":"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/person\/b8eaddeb20a8727558e0d0cddcca426e"},"headline":"InsuredMine + LightspeedVoice: Never Lose a Call Record &#8211; InsuredMine CRM","datePublished":"2026-10-22T20:59:41+00:00","mainEntityOfPage":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083"},"wordCount":400,"commentCount":0,"publisher":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/#organization"},"image":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#primaryimage"},"thumbnailUrl":"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/10\/Untitled-design-2-50kb.jpeg","keywords":["Call","call recording","Contact360","CRM","insurance agency software","insurance crm","InsuredMine","Integrations","LightspeedVoice","Lose","Record","Renewals"],"articleSection":["Insurance"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#respond"]}]},{"@type":"WebPage","@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083","url":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083","name":"InsuredMine + LightspeedVoice: Never Lose a Call Record - InsuredMine CRM - Som2ny Network","isPartOf":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#primaryimage"},"image":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#primaryimage"},"thumbnailUrl":"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/10\/Untitled-design-2-50kb.jpeg","datePublished":"2026-10-22T20:59:41+00:00","breadcrumb":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/accountants4yourbusiness.co.uk\/?p=7073083"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#primaryimage","url":"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/10\/Untitled-design-2-50kb.jpeg","contentUrl":"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/10\/Untitled-design-2-50kb.jpeg","width":1200,"height":800},{"@type":"BreadcrumbList","@id":"https:\/\/accountants4yourbusiness.co.uk\/?p=7073083#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/accountants4yourbusiness.co.uk\/?bp_activities=1"},{"@type":"ListItem","position":2,"name":"InsuredMine + LightspeedVoice: Never Lose a Call Record &#8211; InsuredMine CRM"}]},{"@type":"WebSite","@id":"https:\/\/accountants4yourbusiness.co.uk\/#website","url":"https:\/\/accountants4yourbusiness.co.uk\/","name":"Som2ny Network","description":"Daily Deals","publisher":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/accountants4yourbusiness.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/accountants4yourbusiness.co.uk\/#organization","name":"Som2ny Network","url":"https:\/\/accountants4yourbusiness.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/07\/4a0953c4-logo-300x86-1.png","contentUrl":"https:\/\/accountants4yourbusiness.co.uk\/wp-content\/uploads\/2026\/07\/4a0953c4-logo-300x86-1.png","width":300,"height":86,"caption":"Som2ny Network"},"image":{"@id":"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/person\/b8eaddeb20a8727558e0d0cddcca426e","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/accountants4yourbusiness.co.uk\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/729ae85bf62b9917e93538db2f2688ca?s=96&r=g&default=https%3A%2F%2Faccountants4yourbusiness.co.uk%2Fwp-content%2Fplugins%2Fbuddypress-first-letter-avatar%2Fimages%2Fdefault%2F96%2Flatin_a.png","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/729ae85bf62b9917e93538db2f2688ca?s=96&r=g&default=https%3A%2F%2Faccountants4yourbusiness.co.uk%2Fwp-content%2Fplugins%2Fbuddypress-first-letter-avatar%2Fimages%2Fdefault%2F96%2Flatin_a.png","caption":"admin"},"sameAs":["https:\/\/accountants4yourbusiness.co.uk"],"url":"https:\/\/accountants4yourbusiness.co.uk\/?author=1"}]}},"_links":{"self":[{"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/7073083","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7073083"}],"version-history":[{"count":0,"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/7073083\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=\/wp\/v2\/media\/7073085"}],"wp:attachment":[{"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7073083"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7073083"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7073083"},{"taxonomy":"dealstore","embeddable":true,"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fdealstore&post=7073083"},{"taxonomy":"offerexpiration","embeddable":true,"href":"https:\/\/accountants4yourbusiness.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fofferexpiration&post=7073083"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}